![]() Each time the software crashed the MediaShout support team gave a different reason for the cause of it crashing. The technician had to be involved to make sure we did not use up an extra licensing code when reinstalling. We had to call customer service and were told we would have to completely reinstall the system with a new access code. ![]() MediaShout updates were sent out and caused the software to completely crash. The software does not have a user-friendly interface in general but is especially unusable to people who have no experience with the program. The tutorial videos were not helpful at all. Customer service was not good, never answered the phone even during the customer service hours and took a long time to call back. MediaShout stops working and crashes multiple times during editing of the slides. We tried many times to resolve issues and were patient with the support team but could not continue to deal with the problems and difficulties this program caused our church. We were a MediaShout customer for many years but finally have given up on this software. Our offices are located in Nashville, Tennessee, a thriving city that’s home to many faith-based businesses. As a result, the program became so successful that we couldn’t produce it fast enough.Ģ0 years later, we are selling our seventh major release and tens of thousands of churches are using MediaShout to add another dimension to their worship. This was the kind of technology and media conduit they needed to make worship more relevant, as well as a way to engage and enlist members of their youth groups. MediaShout quickly found a home among youth pastors. The concept was so new, the term Church Presentation Software hadn’t even been coined these four literally invented the category. Rather than buy an existing program from the entertainment industry, they decided to write their own worship software, which came to market in March of 2000. The technology was changing and the ability to incorporate media into worship was becoming easier, while churches and other ministries were looking to move away from hymnals and overhead transparencies. ![]() ![]() While working for Josh McDowell and Acquire The Fire, the company’s four founders saw the need for a tool that would help run live worship presentations.
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